Elena Marquardt
Quality Engineer, Medical Devices and Automotive Components
Minneapolis, MNelena.marquardt@example.com(612) 555-0119Summary
Quality engineer with six years in regulated manufacturing, owning CAPAs, supplier quality and inspection planning for a Class II medical device line and, before that, for a Tier 1 automotive supplier. Cut customer complaints on a catheter accessory line by half within a year by fixing two root causes the previous CAPAs had only patched. ASQ Certified Quality Engineer who runs a clean audit and a fair supplier meeting.
Experience
Quality Engineer, Trueline Medical Devices
– Present
Minneapolis, MN
- Own the CAPA, nonconformance and complaint investigation processes for a Class II catheter accessory line producing 1.4 million units a year under ISO 13485 and 21 CFR Part 820.
- Halved customer complaints on the line within twelve months by tracing two recurring failure modes to a sealing parameter and a supplier's resin change, then verifying both fixes with a 90-day effectiveness check.
- Led the site through an FDA inspection and a notified body surveillance audit with zero major findings, preparing the CAPA and complaint files the auditors sampled.
- Reduced incoming inspection time 35 percent by moving eleven stable suppliers to skip-lot sampling after reviewing two years of receiving data.
Supplier Quality Engineer, Northwick Automotive Components
–
St. Paul, MN
- Managed quality for 26 suppliers of stampings, fasteners and molded parts feeding a seat mechanism line under IATF 16949.
- Drove a stamping supplier's defect rate from 3,100 to 420 parts per million over nine months through 8D corrective actions and monthly on-site reviews.
- Ran PPAP approvals for 58 new part numbers across two vehicle program launches, with every submission accepted by the customer before the required date.
- Completed gauge R&R studies that settled a long-running dimensional dispute with a fastener supplier by showing the measurement, not the part, was out of control.
Education
Bachelor of Science in Industrial Engineering
Pinecrest State University, Duluth, MN
Skills
- ISO 13485 and 21 CFR Part 820
- IATF 16949 and ISO 9001
- CAPA and nonconformance management
- Root cause analysis (8D, 5 Whys, fault tree)
- PPAP, APQP and PFMEA
- Statistical process control and capability
- Gauge R&R and measurement system analysis
- Supplier audits and scorecards
- Internal audits
- Complaint investigation and MDR reporting
- Inspection planning and sampling (ANSI/ASQ Z1.4)
- Minitab and Excel
- Design controls and risk management (ISO 14971)
Certifications
- Certified Quality Engineer (CQE), American Society for Quality (ASQ),
- ISO 13485 Lead Auditor, Exemplar Global,