ResumeMaster Privacy Policy

Effective Date: March 15, 2024

Welcome to ResumeMaster ("we," "us," "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our resume and cover letter building services.

1. Information We Collect

a. Personal Information

  • Name, email address, and contact details
  • Professional history and educational background
  • Skills and qualifications
  • Profile pictures (if provided)
  • Payment information (processed securely through our payment providers)

b. Non-Personal Information

  • Browser type and version
  • Device information
  • Usage patterns and preferences
  • IP address and location data
  • Access times and session duration

2. How We Use Your Information

We use your information to:

  • Create and manage your ResumeMaster account
  • Generate professional resumes and cover letters
  • Provide personalized career recommendations
  • Improve our services and user experience
  • Send important updates and notifications
  • Process payments and maintain billing records
  • Prevent fraud and ensure platform security

3. How We Share Your Information

We may share your information with:

  • Service providers who assist in platform operations
  • Payment processors for secure transactions
  • Analytics partners to improve our services
  • Legal authorities when required by law
  • Third parties during a business transaction (merger, acquisition, etc.)

4. Your Choices and Controls

You can:

  • Access and update your personal information
  • Download or delete your account data
  • Opt-out of marketing communications
  • Control cookie preferences
  • Request data portability

5. Security

We implement industry-standard security measures to protect your data, including:

  • Encryption of sensitive information
  • Regular security audits
  • Secure data storage systems
  • Access controls and authentication
  • Regular security updates

6. Cookies and Tracking Technologies

We use cookies to:

  • Maintain your session
  • Remember your preferences
  • Analyze platform usage
  • Improve user experience
  • Provide personalized features

7. International Data Transfers

Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place for international transfers.

8. Children's Privacy

ResumeMaster services are not intended for users under 13 years of age. We do not knowingly collect information from children.

9. Changes to This Privacy Policy

We may update this policy periodically. We will notify you of significant changes via email or platform notifications.

10. Contact Us

For privacy-related questions or concerns, contact us at:

  • Email: privacy@resumemaster.com
  • Address: [Your Business Address]
  • Phone: [Your Contact Number]