Alicia Marchetti
Mortgage Loan Officer, NMLS Licensed in NC and SC
Charlotte, NCalicia.marchetti@example.com(704) 555-0127Summary
Mortgage loan officer with seven years of experience originating purchase and refinance loans, closing $48M across 162 units in 2025 with a pull-through rate of 78 percent. Self-source most volume through eleven realtor teams and past-client referrals, and keep files clean enough that underwriting turns them in under four days. Licensed in North Carolina and South Carolina, conventional, FHA, VA and jumbo.
Experience
Mortgage Loan Officer, Westbrook Home Lending
– Present
Charlotte, NC
- Closed $48M in residential mortgages across 162 units in 2025, up from $31M in my first full year, with 71 percent of volume from purchase business.
- Built referral relationships with eleven realtor teams by delivering fully underwritten pre-approvals within 24 hours, so their buyers win contracts.
- Hold a 78 percent pull-through rate against a branch average in the low sixties by qualifying borrowers carefully before locking.
- Cut my average clear-to-close time to 19 days by collecting complete documentation up front and reviewing conditions with processing every morning.
Mortgage Loan Originator, Harbor Oak Credit Union
–
Concord, NC
- Originated an average of $1.6M a month in first mortgages and home equity loans for credit union members, mostly from branch referrals and walk-ins.
- Ran monthly first-time homebuyer seminars at three branches that produced 46 closed loans over two years.
- Kept a zero-finding record in three internal compliance audits covering disclosures, timing and rate lock documentation.
Education
B.A. in Economics
Mecklenburg Valley University, Charlotte, NC
Skills
- Conventional, FHA, VA and jumbo origination
- Purchase and refinance
- Pre-qualification and pre-approval
- Realtor and builder partnerships
- Pipeline management
- Encompass LOS
- Desktop Underwriter and Loan Product Advisor
- Rate locks and pricing
- TRID and RESPA compliance
- Credit analysis
- Income and asset documentation
- Past-client referral marketing
Certifications
- Mortgage Loan Originator License (NMLS), North Carolina Commissioner of Banks,
- Mortgage Loan Originator License (NMLS), South Carolina Department of Consumer Affairs,