Andre Fitzgerald
Security Officer, Georgia Registered, Armed and Unarmed Posts
Atlanta, GAandre.fitzgerald@example.com(404) 555-0129Summary
Security officer with six years of experience on corporate, retail and event posts, currently the lead officer on a two-tower office campus with 3,000 daily badge holders. Reduced after-hours unauthorized entries at the campus to zero in a year by tightening badge audits and rewriting the visitor procedure, and documented more than 400 incidents with reports the client's legal team has used without correction. Georgia registered, armed-post qualified and CPR certified.
Experience
Lead Security Officer, Sentinel Ridge Protective Services
– Present
Atlanta, GA
- Lead a team of six officers across three shifts at a two-tower corporate campus, covering lobby access control, patrols, loading dock and a parking structure for about 3,000 daily badge holders.
- Cut after-hours unauthorized entries to zero within a year by running weekly badge audits with the client's facilities team and rewriting the visitor and contractor check-in procedure.
- Monitor 140 cameras and the access control system, and have written more than 400 incident reports used by the client's HR and legal teams without a single request for correction.
- Trained every new officer assigned to the site on post orders, emergency procedures and the client's evacuation plan, and passed all eight client and company audits.
Security Officer, Loss Prevention, Larkspur Crossing Shopping Center
–
Marietta, GA
- Patrolled a 90-store shopping center on foot and by vehicle during evening shifts, responding to about 15 calls a shift from tenants and shoppers.
- Recovered roughly $48K in merchandise over three years through observation and coordination with tenant loss prevention staff, and testified in six shoplifting cases.
- De-escalated disturbances involving intoxicated or aggressive individuals without physical force in all but two documented cases.
- Coordinated with local police on a car break-in pattern in the parking lot, adjusting patrol routes so incidents dropped by half over one season.
Education
Certificate in Criminal Justice Technology
Redstone Ridge Technical College, Marietta, GA
Skills
- Access control and visitor management
- CCTV monitoring
- Foot and vehicle patrol
- Incident report writing
- De-escalation and conflict management
- Loss prevention and apprehension policy
- Emergency and evacuation response
- Fire and alarm panel monitoring
- Radio communication
- Post orders and site procedures
- Team lead and shift scheduling
- Customer service
Certifications
- Registered Security Officer, Armed, Georgia Board of Private Detective and Security Agencies,
- Georgia Weapons Carry License, Cobb County Probate Court,
- CPR, AED and First Aid, American Heart Association,
- Certified Protection Officer (CPO), International Foundation for Protection Officers,