Carlos Medina
Operations Manager, Distribution and Light Manufacturing
Application for Operations Manager, Schertz Distribution Center
Dear Mr. Kessler,
I would like to be considered for the Operations Manager role at your Schertz distribution center. For the past six years I have run a 220,000-square-foot distribution and assembly site for Alamo Home Products in San Antonio, with 140 employees on two shifts and an $11M operating budget, and the three measures your posting leads with, on-time shipping, labor cost and safety, are the three I am held to every month.
On-time shipping at the site was 91 percent when I took it over. I redesigned the pick paths and moved the warehouse system to wave planning, and it has held at 98.5 percent for two years. Labor was the next problem: overtime was covering a planning gap, not a demand spike, so I built a labor planning model on the order forecast that cut overtime by a quarter and saves about $400K a year. Both changes were run through the supervisors, who own the daily huddle and the targets on the board. An operations manager should not be the only person on the floor who knows the numbers.
Your posting asks for a strong safety record. The site has gone two years without a lost-time injury, on a program built around daily walk-throughs and near-miss reporting that the team reports into rather than hides from. Before Alamo I supervised a 45-person second shift at a packaging plant, where a lean project I led cut changeover time on two lines by a third, and four of the six team leads I trained were promoted to supervisor. I hold a Lean Six Sigma Green Belt and OSHA 30.
My resume is enclosed with the detail behind each of these numbers. I would be glad to walk the Schertz floor with you and talk about where I would start, and I can make time for an interview at short notice. Thank you for considering my application.
Sincerely,
Carlos Medina