Sophie Alderton
Personal Assistant to the General Manager Infrastructure, District Council, Meetings, Official Information and Records
Hokowhitu, Palmerston Northsophie.alderton@example.com021 555 0159Summary
Personal Assistant with eight years supporting senior people in local government and professional services, currently PA to the General Manager Infrastructure at a district council with around 180 staff and a roading, water and parks portfolio. Run a diary that spans council and committee meetings, contractor site visits, community hui and ministerial visits, prepare and proof the group's papers for the Infrastructure Committee, and log and track official information requests to the statutory deadline. Trusted with confidential procurement, employment and legal matters, and the person the executive team rings when they need to know where a paper is.
Experience
Personal Assistant to the General Manager Infrastructure, Oroua Downs District Council
– Present
Palmerston North
- Manage the General Manager's diary across council and committee meetings, contractor and site visits, community hui, iwi liaison meetings and visits from ministers and agency officials, rebalancing it weekly as priorities move.
- Coordinate the Infrastructure group's papers for the Infrastructure Committee and full Council: collect drafts from five activity managers, proof and format them to the council's template and get them to the governance team by the agenda deadline, with no late paper in three years.
- Log every request for official information addressed to the group, allocate it to the right manager, track it to the twenty-working-day limit and prepare the response for sign-off; the group has met the statutory timeframe on every request since I took it on.
- Draft correspondence for the General Manager's signature to ratepayers, contractors and community boards, and handle the first contact with people who are upset about roadworks, water outages or a consent, calmly and within the council's complaints process.
- Book domestic travel for the group's managers within the council's travel policy and reconcile the General Manager's purchasing card monthly, with no audit queries over three financial years.
- File correspondence and papers in the council's electronic records system to the Public Records Act standard, and trained the group's new coordinators on it.
Personal Assistant to two Partners, Rangitīkei Street Legal
–
Palmerston North
- Supported two partners in a property and commercial practice: diaries, client appointments, settlement dates and court and tribunal filing deadlines across both partners' files.
- Prepared and sent monthly client invoices, chased overdue accounts and reconciled the partners' time entries, cutting the time between month end and invoices out by a week.
- Opened and closed client files, ran the anti-money laundering identity checks the firm required for new clients and kept the deeds register.
- Organised the firm's annual client function for around 150 guests within budget two years running.
Office Administrator, Manawatū Plains Seed and Grain
–
Feilding
- Ran the front desk, the phones and the managing director's diary for a seed and grain business with 40 staff and a seasonal peak.
- Processed supplier invoices and freight bookings during harvest, when the office handled several hundred consignments a week.
- Took minutes at the weekly operations meeting and chased the actions that came out of it.
Education
New Zealand Diploma in Business, Level 5, Administration and Technology
Manawatū Institute of Technology, Palmerston North
Completed part-time while Office Administrator; papers in business communication, administration systems and project coordination.
NCEA Level 3
Hokowhitu Grammar School, Palmerston North
Excellence endorsement in English; Te Reo Māori to Level 2.
Skills
- Diary and inbox management for a senior leader
- Council and committee agendas and papers
- Official information requests and statutory timeframes
- Minute taking and action tracking
- Electronic records management to the Public Records Act
- Correspondence drafting for signature
- Travel booking and expense reconciliation
- Microsoft 365, Teams and SharePoint
- Event and hui coordination
- Client billing and time reconciliation
- Confidential procurement and employment matters
- Conversational te reo Māori and tikanga in a workplace setting
Certifications
- Minute Taking for Local Government, Lower North Island Governance Training,
- Privacy Act and Official Information in Practice, Council in-house training,
- Te Reo Māori for the Workplace, Level 2, Manawatū Institute of Technology,