Kendrick Ashby
Assistant Store Manager, $21M Home Goods and Discount Retail
Charlotte, NCkendrick.ashby@example.com(704) 555-0185Summary
Assistant store manager with six years in high-volume discount and home goods retail, second in charge of a $21M store with 64 employees and five department leads. Own freight, scheduling and payroll, and ran the store alone for three weeks in 2025 while it beat its sales plan. Ready for a store of my own, with district approval as a store manager candidate since early 2026.
Experience
Assistant Store Manager, Hearthway Home & Value
– Present
Charlotte, NC
- Second in command of a $21M store with 64 employees, owning freight processing, the overnight crew, the weekly schedule and payroll to a 9.6 percent of sales target.
- Ran the store alone for three weeks in summer 2025 during the store manager's leave; the store finished the period 4 percent over sales plan with no missed truck deadlines.
- Cut the time from truck arrival to sales floor from 36 to 20 hours by moving the overnight crew to a zone-based unload and training two freight leads to run it.
- Trained and certified nine keyholders in opening, closing, cash handling and alarm procedures; three have since been promoted to department lead or assistant manager elsewhere in the district.
Department Supervisor, Home and Seasonal, Hearthway Home & Value
–
Concord, NC
- Led a team of 11 across home decor, kitchen and seasonal in a $15M store, setting four seasonal transitions a year to the company planogram.
- Grew seasonal department sales 12 percent year over year in 2021 by reworking end caps around the top 40 items from the previous season's sell-through report.
- Reduced damaged-goods markdowns in the department by tightening how freight was staged and checking every pallet against its manifest on arrival.
Sales Associate and Cashier, Piedmont Outlet Market
–
Kannapolis, NC
- Worked registers and the sales floor in a busy outlet store, regularly in the top five of 30 associates for credit card sign-ups.
- Trained new cashiers on returns and exchanges and covered the service desk on weekends.
Education
B.S. in Business Administration, Management
Catawba Ridge University, Charlotte, NC
Completed while working full time
Skills
- Store operations and opening/closing
- Freight flow and replenishment
- Labor scheduling and payroll
- Keyholder and associate training
- Inventory accuracy and cycle counts
- Shrink and loss prevention
- Planogram and seasonal sets
- Cash office and deposits
- Point-of-sale and workforce management systems
- Customer escalations
- Safety walks and compliance
- Hiring and interviewing
Certifications
- OSHA 10-Hour General Industry, OSHA Training Institute Education Center,
- Store Manager Readiness Program, Hearthway Home & Value,