Rachel Oyelaran
Store Manager, Specialty Retail, $6M Volume
Portland, ORrachel.oyelaran@example.com(503) 555-0147Summary
Store manager with six years in specialty and grocery retail, running a $6.2M outdoor gear store with 28 employees and full P&L accountability. Delivered comparable sales growth of 9 percent in 2025 against a district average of 3 percent, held shrink at 0.7 percent of sales and cut hourly turnover by a third through a structured onboarding program. The store is now the district's training location for new assistant managers.
Experience
Store Manager, Cobalt Trail Outfitters
– Present
Portland, OR
- Run a $6.2M specialty outdoor store with 28 employees, three assistant managers and full responsibility for sales, payroll, inventory and customer experience.
- Grew comparable sales 9 percent in 2025 against a district average of 3 percent by coaching a daily conversion goal per associate and rebuilding the footwear fitting process.
- Held shrink at 0.7 percent of sales for three consecutive inventories, the lowest in a fourteen-store district, through weekly cycle counts and receiving controls.
- Reduced hourly turnover from 68 to 44 percent with a four-week onboarding plan and monthly one-on-ones, while managing payroll to 11.8 percent of sales against a 12.5 percent plan by scheduling to traffic data.
Assistant Store Manager, Willamette Market & Pantry
–
Salem, OR
- Ran daily operations for a $14M specialty grocery store with 55 employees, owning scheduling, receiving and the front end while the store manager focused on perishables.
- Cut front-end wait times by adding a queue-triggered second register rule, which lifted the store's customer satisfaction score to the top of the region.
- Reduced out-of-stocks on the top 200 items by half through a daily gap scan and a tighter ordering routine with department leads.
- Hired and trained 40 seasonal and permanent associates over three years with a structured interview guide the region later adopted.
Education
B.S. in Business Management
Cascade Foothills College, Salem, OR
Skills
- Store P&L management
- Sales and conversion coaching
- Shrink and inventory control
- Payroll and labor scheduling
- Hiring, onboarding and retention
- Visual merchandising standards
- Customer experience and complaint resolution
- Point-of-sale and workforce management systems
- Loss prevention procedures
- Vendor and receiving management
- Store safety and compliance
- Performance management
Certifications
- Oregon Food Handler Card, Oregon Health Authority,
- Retail Management Certificate, Western Association of Food Chains,