Rosa Delgadillo
Resident Assistant, 2 Years | 48 First-Year Residents | Mental Health First Aid | Psychology Major (BA, May 2027)
Iowa City, IArosa.delgadillo@example.com(319) 555-0139Summary
Third-year psychology major at Iowa River State University (BA expected May 2027) in a second year as a resident assistant for a floor of 48 first-year students. Serves in a duty rotation covering a 400-resident hall, has documented 35 incidents from noise complaints to wellness checks, and planned 22 floor programs with average attendance of 20. Returning RA and member of the hall's staff selection committee, seeking a senior RA or housing office position for the final year.
Experience
Resident Assistant, Iowa River State University Housing and Residence Education
– Present
Iowa City, IA
- Responsible for 48 first-year residents on a single floor, holding one-on-one check-ins with every resident in the first six weeks and again after midterms each semester.
- Serve in the on-call duty rotation for a 400-resident hall about six nights a month, completing building rounds and responding to lockouts, noise, alcohol and wellness calls.
- Documented 35 incident reports over two years, including four wellness checks that were referred to the counseling center the same night, each report filed before the end of the shift.
- Planned and ran 22 floor programs, from a finals-week study breakfast to a budgeting workshop with the financial aid office, averaging 20 attendees and spending within a $600 annual budget.
- Floor retention into the next year's housing contract was 71 percent against a hall average of 58, which the hall coordinator cited in the rehire review.
Orientation Leader, Iowa River State University Office of New Student Programs
–
Iowa City, IA
- Led small groups of 18 to 22 incoming students through six two-day orientation sessions, covering registration, campus resources and the student conduct code.
- Trained for 40 hours on inclusive facilitation, FERPA and campus resources before the first session, and presented the residence hall move-in overview to about 200 families per session.
Residence Hall Desk Assistant, Iowa River State University Housing and Residence Education
–
Iowa City, IA
- Staffed the 24-hour front desk of a 400-resident hall for twelve hours a week, checking in guests, issuing temporary keys and logging packages, about 150 a day during peak weeks.
- Handled after-hours lockouts and escalated two safety concerns to the RA on duty following the desk protocol.
Education
Bachelor of Arts in Psychology (expected May 2027)
Iowa River State University, Iowa City, IA
GPA 3.6. Relevant courses: Abnormal Psychology, Developmental Psychology, Group Dynamics, Introduction to Counseling, Research Methods. Student member, Residence Hall Association executive board.
Skills
- Incident documentation and reporting
- Crisis response and referral
- Conflict mediation between roommates
- Program planning and budgeting
- Community building and check-ins
- On-call duty procedures
- FERPA and confidentiality
- Public speaking to groups of 200
- Housing software (StarRez)
- Microsoft Office and Google Workspace
- Spanish (fluent)
Certifications
- Mental Health First Aid, National Council for Mental Wellbeing,
- CPR/AED and First Aid, American Red Cross,
- Campus Security Authority and Title IX Reporter Training, Iowa River State University,