Gráinne Tiernan
Clinical Nurse Manager 2, Acute Medical Ward, RGN, NMBI registered, Postgraduate Diploma in Healthcare Management
Dublin 9grainne.tiernan@example.com087 555 0141Summary
Clinical Nurse Manager 2 with four years running a 30-bed acute medical ward and two years before that as CNM1 on the same ward, accountable for a team of 38 nurses and healthcare assistants, the roster, the ward's quality indicators and a pay budget of €2.4 million. Brought agency hours down through a retention plan and a self-rostering pilot, kept the ward's falls and pressure ulcer figures below the hospital's targets for three consecutive years, and have seen six staff nurses promoted to CNM1 or clinical nurse specialist posts. Applying for a CNM3 post with the directorate-level experience to support a Director of Nursing.
Experience
Clinical Nurse Manager 2, Acute Medical Ward, Glasnevin Heights University Hospital
– Present
Dublin 9
- Manage a 30-bed acute medical ward with 38 nursing and healthcare assistant staff, a pay budget of €2.4 million and an average occupancy above ninety patients a week across admissions and discharges.
- Ran a retention and self-rostering pilot that cut the ward's agency nursing hours by more than half within a year and brought nurse vacancies from seven to two whole-time equivalents.
- Hold the ward's quality indicators for the hospital's HIQA readiness group: falls, hospital-acquired pressure ulcers, medication incidents and hand hygiene compliance, each reported monthly with an action plan.
- Moved the ward's discharge-before-eleven rate from one patient in five to one in two by introducing a criteria-led discharge protocol agreed with the medical consultants and the bed management team.
- Closed every formal complaint within the HSE's thirty working days for two years, meeting each family in person and writing the response myself.
Clinical Nurse Manager 1, Acute Medical Ward, Glasnevin Heights University Hospital
–
Dublin 9
- Nurse in charge of the ward on a rota of shifts, allocating staff to patients by acuity, managing admissions with bed management and leading the response to deteriorating patients on INEWS.
- Coordinated the ward's response during the hospital's winter surge plan, opening six escalation beds with agency and redeployed staff and keeping the INEWS escalation audit above target throughout.
- Ran the ward's preceptorship programme for new graduates and overseas-recruited nurses, with every nurse completing the HSE adaptation or induction period on time.
Staff Nurse, Medical Ward, Boyne Valley Regional Hospital
–
Drogheda, Co. Louth
- Cared for up to seven acute medical patients a shift on a 26-bed ward, including stroke, respiratory, cardiac and frail older patients.
- Link nurse for falls prevention, running the ward's post-fall reviews and the monthly audit for the quality and safety committee.
- Acted as nurse in charge on nights from my third year and completed the hospital's management of aggression and violence training as a trainer.
Education
Postgraduate Diploma in Healthcare Management
Royal Canal University, Dublin
Part-time over two years while CNM1; dissertation on nurse retention on acute medical wards.
BSc (Hons) General Nursing
Royal Canal University, Dublin
36-week internship on a surgical ward; placements in medicine, care of the older person, community and mental health.
Skills
- Ward management and skill mix
- Rostering and agency reduction
- Pay budget and whole-time equivalent control
- Quality indicators and HIQA readiness
- Incident management and NIMS reporting
- Complaints management under Your Service Your Say
- Staff development and performance
- Recruitment and onboarding of overseas nurses
- Criteria-led discharge
- INEWS and deteriorating patient escalation
- Preceptorship and clinical supervision
- Change management
Certifications
- NMBI registration, General division, PIN on request, Nursing and Midwifery Board of Ireland,
- Leading Care II, nurse and midwife leadership programme, HSE Office of the Nursing and Midwifery Services Director,
- Management of Aggression and Violence, trainer, Hospital training department,
- Garda vetting completed, National Vetting Bureau,