Rhys Penhallow
Graduate seeking a Trainee Recruitment Consultant role, inside sales and hospitality background
Birmingham, B15rhys.penhallow@example.com07700 900671Summary
History graduate with a year of target-led inside sales for a business energy broker, making 80 to 100 outbound calls a day and closing contracts with small business owners. Beat my monthly booked-meeting target in ten of the last twelve months and was asked to train two new starters on the phone script and the CRM. Looking for a trainee 360 consultant role with a structured training programme and a clear route to my own desk.
Experience
Inside Sales Executive, Severnside Business Energy
– Present
Birmingham
- Make 80 to 100 outbound calls a day to owners of cafés, garages and small manufacturers, booking meetings for field consultants and closing smaller contracts on the phone.
- Beat the monthly target of 22 booked meetings in ten of twelve months, averaging 27, and closed £41,000 of first-year contract value myself.
- Keep every call, note and follow-up date in Salesforce the same day, so my pipeline is the one the team leader uses as the example in weekly reviews.
- Trained two new starters on the call script, objection handling and CRM in their first fortnight; both passed probation.
Bar Supervisor (part-time, alongside study), The Calthorpe Tavern
–
Birmingham
- Ran Friday and Saturday shifts of five bar staff in a busy pub near the university, covering rotas when people dropped out at short notice.
- Handled complaints and refused service calmly on match days, and wrote the incident log the licence holder relied on.
- Recruited and trained four new bar staff from students I knew, three of whom stayed for more than a year.
Student Telephone Fundraiser (seasonal), Kingsmere University Alumni Office
–
Birmingham
- Called former students over two campaigns to update their details and ask for a gift to the hardship fund.
- Had the second-highest pledge total of 24 callers in the 2023 campaign.
Education
BA (Hons) History, 2:1
Kingsmere University, Birmingham
Dissertation on women's war work in Birmingham's munitions factories; captain of the university five-a-side football club in my final year.
A levels: History (A), English Literature (B), Economics (B)
Penwith Sixth Form College, Penzance
Skills
- Outbound calling and cold calling
- Objection handling
- Booking meetings against a target
- Salesforce CRM
- LinkedIn search and messaging
- Writing clear follow-up emails
- Rota planning
- Microsoft Excel and Outlook
- Full UK driving licence