Leasing Agent Resume Example

A leasing agent resume is a sales record for apartments. Community managers want to know how many tours you gave, how many became signed leases, and what happened to occupancy and renewals while you were at the desk.

The Sample resume below belongs to a leasing agent with five years in multifamily housing in the Phoenix area, first at a garden-style community and now on a 288-unit mid-rise that opened in phases. Each bullet answers a question a regional manager asks in the interview: your tour-to-lease conversion, your share of renewals, how fast you answered online leads, how clean your files were at audit, and whether you can work a lease-up without discounting the rent roll away. The numbers belong to the candidate and to the property's reports, which is where a hiring manager will expect them to come from.

If you are aiming for the office, read the property manager example to see what the next role is measured on. The real estate agent example covers commission sales of homes rather than apartments, and the customer service representative example suits a first application from a front-desk job. The Professional template keeps conversion and occupancy figures easy to scan on one page.

Updated . The person and employers in this Sample resume are fictional.

Leasing Agent sample resume

Marlene Calderwood

Leasing Agent, Multifamily Lease-Up and Stabilized Communities

Phoenix, AZmarlene.calderwood@example.com(602) 555-0168

Summary

Leasing agent with five years in multifamily housing, now leasing a 288-unit mid-rise through its second phase of opening. Convert 38 percent of tours to approved applications against a portfolio average of 29 percent and answer online leads in under ten minutes during office hours. Trained in Fair Housing and fluent in Yardi Voyager, RentCafe and Spanish, which the community uses for about a third of its prospects.

Experience

Senior Leasing Agent, Saguaro Row Residences, managed by Dunmore Living Partners

– Present

Phoenix, AZ

  • Lease a 288-unit mid-rise during its phased opening, signing 141 new leases in 2025 and helping move occupancy from 61 to 93 percent in eleven months without going past the owner's concession budget.
  • Convert 38 percent of in-person and self-guided tours to approved applications, the highest rate among the six agents in the regional portfolio, by following up every tour the same day with a unit-specific video.
  • Cut average response time on internet leads from three hours to nine minutes by setting up text templates and a shared callback schedule in the CRM.
  • Audit every lease file before move-in; the community passed the owner's 2025 file audit with zero missing documents across 60 sampled leases.
Leasing Agent, Copperleaf Gardens Apartments

–

Mesa, AZ

  • Leased a 216-unit garden-style community with two other agents, averaging 9 new leases a month and keeping occupancy at or above 95 percent for 26 of 30 months.
  • Raised the renewal rate from 49 to 58 percent by calling residents 90 days before lease end and bringing renewal offers to the manager with the current market rent for their floor plan.
  • Screened applicants against the written criteria in Yardi, flagging income and rental history issues for the manager rather than making exceptions at the desk.
  • Ran the community's resident events and social posts, which became the second-largest source of referral leases after internet listing sites.
Front Desk Associate, Desert Willow Suites Hotel

–

Tempe, AZ

  • Checked in up to 120 guests a day and handled room changes and billing questions for a 140-room hotel.
  • Upsold room upgrades and late checkout, finishing in the top three of fourteen front desk staff on upgrade revenue for 2019.

Education

A.A.S. in Business

Salt River Valley Community College, Tempe, AZ

Skills

  • Tour-to-lease conversion
  • Lead follow-up and CRM
  • Yardi Voyager and RentCafe
  • Applicant screening to written criteria
  • Lease file preparation and audit
  • Renewals and retention
  • Fair Housing compliance
  • Market surveys and pricing input
  • Lease-up and concessions
  • Move-in and move-out inspections
  • Resident events and referrals
  • Bilingual English and Spanish

Certifications

  • Certified Apartment Leasing Professional (CALP), National Apartment Association,
  • Fair Housing Training, Arizona Multihousing Association,

Start yours from this example

Opens this sample in the editor, in one of the templates below. Swap in your details, then tailor it to each posting in about two minutes.

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Templates for the leasing agent resume

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How the resume changes with experience

The same leasing agent resume, written at three levels: a summary and three bullets for each.

Entry level

Zero to two years, or a first role in the title

Leasing consultant in a first apartment role after two years in hotel guest services, comfortable with walk-in traffic, phone leads and the paperwork that comes with a signed lease.

  • Give six to ten tours a week at a 180-unit community and handle phone and email leads on weekends.
  • Signed 31 leases in the first eight months, including four from residents' referrals.
  • Brought a tour that raised a Fair Housing question to the manager before answering, instead of improvising a policy.

Mid level

Three to seven years, owns a process or a workload

Leasing agent with four years in stabilized apartment communities, known for clean files, quick lead response and a renewal program residents actually answer.

  • Lease and renew a 240-unit community as one of two agents, keeping occupancy above 94 percent.
  • Lifted renewals by starting conversations at 90 days instead of 30.
  • Rewrote the community's tour route so every prospect saw a renovated unit before the classic one.

Senior

Eight years or more, leads people, budgets or programs

Leasing manager with nine years in multifamily, leading leasing teams through three lease-ups and training agents across a regional portfolio of eleven communities.

  • Lead a leasing team of five across two communities totaling 610 units.
  • Delivered two lease-ups ahead of the owner's absorption schedule while spending less than budgeted on concessions.
  • Built the portfolio's tour and follow-up standard, now used to onboard every new agent.

Skills to put on the leasing agent resume

Hard skills

Tour conversion
It is the number a community manager watches most closely, and it shows whether your tours turn interest into applications.
Lead response
Prospects who wait hours for an answer tour somewhere else, so a measured response time tells a manager you will not leak leads.
Property management software
Yardi, RealPage, Entrata and ResMan are named in almost every posting, and the one the company uses shortens your training.
Applicant screening
Approving applications to the written criteria protects the owner from bad debt and Fair Housing complaints at the same time.
Lease files and audits
Missing signatures and addenda show up at audit and at eviction, and a clean audit record is a reason to trust you with more units.
Renewals
Keeping a resident costs far less than turning a unit, so renewal results are often weighted as heavily as new leases.
Market surveys
Agents who shop competitors and report back give managers the data they use to set rents and concessions.

Soft skills

Follow-through
Leasing is won in the second and third contact, and managers hire agents who do not let a prospect go quiet.
Composure with residents
The leasing office also takes complaints, and staying calm with an upset resident keeps the renewal alive.
Even-handedness
Fair Housing requires every prospect to get the same information and the same process, and that has to be a habit, not a rule you remember.
Teamwork with maintenance
Units are leased on the date the make-ready team can hit, and agents who coordinate well avoid move-ins that start with a broken promise.

Mistakes that cost leasing agent interviews

  1. No unit count or property type

    A leasing agent at a 60-unit walk-up and one at a 400-unit lease-up do different jobs. Name the unit count, the property style and whether it was stabilized or opening, so the reader can size your experience.

  2. Leases signed with no conversion rate

    A raw count of leases depends on how much traffic the property had. Pair it with your tour-to-lease or lead-to-lease rate, and with the portfolio or team average if you know it.

  3. Leaving out renewals

    Many agents write only about new leases, but managers are paid on occupancy, and occupancy is mostly residents who stay. Show the renewal work you did and what happened to the renewal rate.

  4. Concessions presented as a win

    Filling units with two months free is not the same as leasing well. If you worked a lease-up, show occupancy against the concession budget or the absorption schedule the owner set.

  5. Software listed without context

    A skills line that says Yardi tells the reader little. Say what you did in it: screening, lease generation, renewals, reporting. That is what shortens your first month at a new property.

  6. Fair Housing missing entirely

    Regional managers check that a leasing hire has current Fair Housing training. Put the course and the year under certifications; it is a small line that removes a doubt.

Write bullets with the XYZ formula: what changed, the number that shows it, and how you did it, in one line.

Questions about the leasing agent resume

What metrics belong on an apartment leasing agent resume?

New leases signed, tour-to-lease or lead-to-lease conversion, occupancy during your time at the property, renewal rate, lead response time and any audit results. Give the property size so the numbers can be compared.

Is a leasing consultant the same job as a leasing agent?

Mostly, yes. Companies use leasing consultant, leasing agent, leasing specialist and leasing professional for the same desk role. Use the title the posting uses in your headline, and keep your actual title in the experience section.

Do I need a real estate license to work as a leasing agent?

In most states an on-site leasing agent employed by the owner or management company does not need a license, but some states and some brokerage arrangements require one. Check the posting and your state's rules, and list a license if you hold it.

How do I write this resume after a career in hotels or retail?

Lead with the parts of that work leasing uses: handling walk-in traffic, upselling, closing a sale, keeping accurate records and calming upset customers. The entry variant above shows a first leasing role written from a hotel background.

Should I mention lease-up experience separately?

Yes. Lease-ups are hard to staff and many companies hire for them specifically. Name the property, the unit count, the starting and ending occupancy and the time it took.

Which certification helps a leasing agent most?

The National Apartment Association's CALP is the one most often listed in postings, and current Fair Housing training is expected. Both fit on one line each under certifications.

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