Jasmine Caldwell
Community Manager, CAM, 300+ Unit Multifamily
Austin, TXjasmine.caldwell@example.com(512) 555-0119Summary
Property manager with six years in multifamily operations, currently running a 312-unit mid-rise community with a team of seven and a $4.1M operating budget. Took occupancy from 88 to 96 percent in fourteen months while cutting delinquency to under one percent of billed rent, and finished 2025 at 3 percent under budgeted expenses. Certified Apartment Manager with deep Yardi and RealPage experience.
Experience
Community Manager, Larkwood Residential Management
– Present
Austin, TX
- Manage a 312-unit mid-rise community, leading two leasing consultants, an assistant manager and a maintenance team of three, with a $4.1M annual operating budget.
- Raised occupancy from 88 to 96 percent in fourteen months by resetting pricing, retraining the leasing team on follow-up and fixing a slow make-ready process.
- Cut delinquency from 4 percent of billed rent to under one percent through consistent notices, payment plans and timely filings, without an increase in evictions.
- Lifted renewal conversion from 48 to 61 percent with 90-day renewal outreach, and delivered a 60-unit interior renovation program by coordinating contractors around move-outs so no unit sat vacant longer than planned.
Assistant Community Manager, Cielo Verde Apartment Homes
–
San Antonio, TX
- Handled rent collection, ledgers and month-end close for a 248-unit garden-style community, posting and reconciling in Yardi with no audit findings in three years.
- Leased 14 to 20 apartments a month during the spring season and coached two new leasing consultants to hit their own targets.
- Managed renewals and move-out inspections, holding turnover costs steady while renewal rates climbed.
- Ran the office during the manager's four-month leave, keeping occupancy and delinquency within owner targets.
Education
B.B.A. in Management
Guadalupe Plains University, San Marcos, TX
Skills
- Multifamily operations
- Leasing and marketing
- Rent collection and delinquency
- Budgeting and variance reporting
- Yardi Voyager
- RealPage OneSite
- Fair housing compliance
- Lease enforcement and evictions
- Vendor and contract management
- Capital and renovation projects
- Resident retention
- Team hiring and training
- Owner reporting
Certifications
- Certified Apartment Manager (CAM), National Apartment Association,
- Fair Housing Compliance Training, Texas Apartment Association,