Arjun Kulkarni
Product Owner, Insurance and Transit Software
St. Paul, MNarjun.kulkarni@example.com(651) 555-0192Summary
Product owner with five years of experience leading two scrum teams on customer-facing insurance and transit applications. Turns stakeholder requests into a ranked backlog with clear acceptance criteria, and holds the line on sprint goals. Shipped the online claims flow that moved most simple claims off the phone, measured and reported against the business case.
Experience
Product Owner, Tollgate Insurance Software
– Present
St. Paul, MN
- Own the backlog for two scrum teams of 14 engineers and testers building the policyholder portal and claims flow.
- Launched online first-notice-of-loss claims; within a year 61% of simple auto claims were filed online instead of by phone.
- Cut stories returned from testing by half by writing acceptance criteria with engineers and testers in refinement, not after it.
- Set up a quarterly prioritization session with underwriting, claims and compliance leaders that replaced ad hoc escalations.
Associate Product Owner, then Product Owner, Parkway Transit Apps
–
Minneapolis, MN
- Owned the trip-planning backlog for a mobile app serving 250,000 monthly riders across four transit agencies.
- Shipped real-time arrival alerts in three sprints, the most requested feature in rider feedback for two years.
- Ran sprint reviews with agency clients and turned their feedback into ranked stories for the next sprint.
Education
B.S. in Information Systems
Twin Ports State University, Duluth, MN
Skills
- Backlog management
- User stories and acceptance criteria
- Sprint planning and review
- Stakeholder prioritization
- Jira
- Confluence
- Figma (review)
- SQL for product analysis
- Release planning
- User research synthesis
Certifications
- Certified Scrum Product Owner (CSPO), Scrum Alliance,