Store Manager CV Example (Australia)

A supermarket Store Manager in Australia runs a business with a seven-day trading pattern, a hundred or more team members on rosters and fresh food that loses value by the hour. The regional or state operations manager reading your CV looks for the size of the store, the departments you are accountable for, and what happened to sales, wages, shrink and safety while you were in charge. Give the weekly turnover band, the headcount and the trading hours in the first lines of each role so they can place you.

The Sample CV below is for a Store Manager with fourteen years in grocery retail in south-east Queensland, now running a full-line supermarket with fresh produce, bakery, deli, meat and an online pick-and-pack team. Its bullets pair the commercial work with the people work: fresh department ranging and markdown discipline, wage control under the General Retail Industry Award, WHS incidents and manual handling, the growth of online orders and the assistant managers who went on to run their own stores.

Tailor it to the operator. A major chain wants scale, process and compliance with its audits; an independent grocer under a buying group wants local ranging and community ties; a discount format wants labour efficiency and pace on replenishment; a regional store wants someone who can do every job on the floor. The US counterpart of this page is the store manager resume example, written for American retailers on a single Letter page; the Chronological template keeps a two-page Australian supermarket CV in a clear order.

Updated . The person and employers in this Sample CV are fictional. Written for applicants in Australia; the page for applicants in the US is the store manager resume example.

Store Manager sample CV

Drawn at A4 proportions, the paper an Australian CV is printed on.

Marnie Halloway

Store Manager, Full-Line Supermarket, Fresh, Online and 120 Team Members

Springwood, QLDmarnie.halloway@example.com0491 573 286

Summary

Store Manager with fourteen years in grocery retail and six running supermarkets, currently a full-line store trading seven days with a team of around 120 across fresh, grocery, checkouts and online. Lifted fresh sales and cut shrink by changing how the store orders and marks down, kept wages inside budget through a busy Christmas, and halved recordable WHS incidents over two years. Three of my former assistant managers now run stores of their own.

Experience

Store Manager, Paddock Lane Fresh Markets

– Present

Springwood, QLD

  • Run a full-line supermarket trading 7 am to 10 pm seven days, with produce, bakery, deli, meat, seafood and an online pick-and-pack team, and a team of around 120 under the General Retail Industry Award.
  • Rebuilt fresh ordering with department managers around the weekly sales pattern and strict markdown times; fresh sales grew year on year while stocktake shrink fell to the lowest in the region.
  • Grew online orders from a trial to two daily delivery waves and a click and collect bay, recruiting and training the pickers and setting accuracy checks at the bay.
  • Kept wages inside budget through Christmas and Easter by rostering to hourly sales, and brought recordable WHS incidents down by half over two years with manual handling coaching and a daily hazard walk.
Store Manager, Paddock Lane Fresh Markets

–

Caboolture, QLD

  • Ran a smaller supermarket of around 60 team members through a full refit, trading throughout with a temporary layout and no lost trading days.
  • Introduced a weekly fresh walk with department managers to set the range for the local catchment, including a larger Pacific Islander and South Asian range the community asked for.
  • Developed two assistant store managers who were promoted to run stores of their own.
Assistant Store Manager, then Fresh Manager, Bremer Valley Grocers

–

Beenleigh, QLD

  • Managed produce, bakery and deli as Fresh Manager before stepping up to second-in-charge of the store.
  • Led the overnight replenishment team and the stocktake twice a year, with variances resolved before close of period.

Education

Diploma of Leadership and Management

Brigalow Coast Institute of TAFE, Brisbane, QLD

Completed part-time while working as Fresh Manager.

Certificate IV in Retail Management

Brigalow Coast Institute of TAFE, Brisbane, QLD

Skills

  • Store P&L and sales budgets
  • Fresh department ordering and markdowns
  • Shrink and stocktake control
  • Rostering and wage control
  • General Retail Industry Award
  • WHS and manual handling
  • Online pick-and-pack and click and collect
  • Food safety program and audits
  • Recruitment and team development
  • Store refits and range resets

Certifications

  • Food Safety Supervisor (QLD), Registered training organisation,
  • Responsible Service of Alcohol, Registered training organisation,
  • First Aid (HLTAID011), Registered training organisation,

Start yours from this example

Opens this sample in the editor, in one of the templates below. Swap in your details, then tailor it to each vacancy in about two minutes.

Use this example

How an Australian CV differs

An Australian supermarket Store Manager CV is longer than the American resume this page pairs with and is read by a regional operations manager who knows the sector well. Two to three pages of A4 is normal, with each store described by format, trading hours, headcount and departments, then the results. Operators expect the award, WHS and food safety to be covered, and they ask for two referees, usually your current and previous line managers, near the end of the process.

For a store manager in Australia

  1. Describe the store before the results

    Give the format, the trading hours, the headcount and the departments for each store. A result means little until the reader knows whether it came from a 30-person express store or a full-line supermarket.

  2. Award and rostering knowledge

    Name the General Retail Industry Award or the enterprise agreement you rostered under, and say that you managed wages to budget. Operators want managers who will not create underpayment problems.

  3. WHS in your own words

    State WHS law makes the store manager responsible for the safety system on site. Show what you changed, such as hazard walks, manual handling coaching or incident trends, rather than just listing a course.

  4. Food Safety Supervisor and RSA

    List your Food Safety Supervisor certificate with the state and year, and your RSA if the store has a liquor section or you oversee an attached liquor outlet.

  5. Turnover as a band, not a secret figure

    Operators treat store sales as confidential. Describe size by headcount and departments, or by a broad weekly turnover band, and give growth in words such as year on year growth or best in the region.

Every CV in Australia

A4 paper
Australia prints on A4. A Letter-sized PDF prints short on A4 and tells a recruiter the CV came from a US template.
Two to three pages
Australian CVs run longer than UK ones: two pages is normal and three is accepted for experienced applicants. One page suits a first job.
No photo
No photo, date of birth or marital status. Australian employers do not expect them, and anti-discrimination law makes most prefer not to see them.
Dates as DD/MM/YYYY
Day first where a full date appears, month and year for each role. The US month-first order reads wrong to an Australian recruiter.
Australian English
Australian English follows British spelling: organise, programme, centre, licence, specialise.
Suburb and state, not a street address
"Parramatta, NSW" is enough on the contact line. A full address is not expected, and the US-style ZIP line never is.

More on applying in Australia, with every CV example for it, on the Australia page.

Templates for the store manager CV

All templates

Every template exports on A4. The previews are drawn on Letter; the editor sets the page size when you export.

How the CV changes with experience

The same store manager CV, written at three levels: a profile and three bullets for each.

Entry level

Zero to two years, or a first post in the title

Duty Manager ready to step up to Assistant Store Manager, with five years in a busy supermarket across checkouts, grocery and the online team, and the night manager's keys on weekends.

  • Run the store as Duty Manager on weekend evenings, covering checkouts, cash office and closing procedures.
  • Led the grocery replenishment team on nights, filling the store before opening with the aisles faced and safe.
  • Completed the operator's leadership program and acted as Assistant Store Manager during leave.

Mid level

Three to seven years, owns a process or a workload

Store Manager of a convenience-format grocery store in inner Melbourne with a team of 25, focused on ready meals, fresh and fast service.

  • Run a small-format store trading long hours, with a range built around commuters and nearby apartments.
  • Cut waste on ready meals by ordering to daily sales and moving markdowns earlier in the evening.
  • Recruit and train a largely student team around their university timetables.

Senior

Eight years or more, leads people, budgets or programmes

Area Manager with eighteen years in grocery retail, accountable for eight supermarkets across regional New South Wales and their store managers.

  • Lead eight store managers on sales, wages, shrink, safety and the customer measure, with monthly business reviews in each store.
  • Led the area's online rollout to every store within a year.
  • Coach store managers through their development plans, with two promoted to larger stores.

Skills to put on the store manager CV

Hard skills

Fresh food management
Fresh departments decide whether shoppers come back, and they are where most shrink happens, so operations managers look first for fresh results.
Rostering and wage control under the award
Wages are the largest cost a supermarket controls, and getting penalty rates and breaks right under the General Retail Industry Award is a legal duty as well.
Shrink and stocktake
A stocktake result is one of the few numbers that cannot be argued with, and a manager who brings shrink down earns trust quickly.
WHS and manual handling
Supermarkets have heavy lifting, wet floors and ladders, and a manager is accountable for the safety system under state WHS law.
Online fulfilment
Online orders are picked from the shelves in most stores, and running a pick team without emptying the store for walk-in customers is a skill operators hire for.
Food safety and audits
A Food Safety Supervisor certificate is required in several states, and audit results go straight to head office.

Soft skills

Leading a large team
A supermarket of over a hundred people runs on department managers, and the store manager who develops them gets the next bigger store.
Calm in peak trade
Christmas, Easter and long weekends stretch every department, and the team takes its cue from the manager on the floor.
Community relationships
Local ranging, sponsorship and complaints all come to the store manager, and good relationships protect trade.

Mistakes that cost store manager interviews

  1. Results without the size of the store

    Sales up year on year reads very differently in a small store and a full-line one. Describe the store first so the result has a scale.

  2. Quoting confidential sales figures

    Exact store turnover belongs to your employer. Use headcount, departments and growth in words, and keep figures for the interview where you can explain them.

  3. Leaving out fresh

    A grocery CV that talks only about grocery and checkouts misses the departments an operations manager cares most about. Show what you did in produce, bakery, deli and meat.

  4. No people results

    Promotions from your team, turnover and engagement show how you lead. Name the assistant managers or department managers you developed.

  5. Using a homewares or fashion store CV

    Visual merchandising and conversion matter less in a supermarket than fresh, wages, shrink and safety. Rewrite the bullets for grocery before you apply.

Write bullets with the XYZ formula: what changed, the number that shows it, and how you did it, in one line.

Questions about the store manager CV

How long should a supermarket Store Manager CV be in Australia?

Two to three pages of A4. Keep the current store, its size and your main results on the first page, and summarise early roles in a line or two each.

Should I include store sales figures?

Usually not exact ones, because operators treat them as confidential. Describe the store by headcount and departments and give growth in words or as a broad band.

What qualifications do supermarket managers list?

A Certificate IV in Retail Management or a Diploma of Leadership and Management, a Food Safety Supervisor certificate, RSA if relevant, and first aid. Most experience counts for more than formal study, so keep this section short.

How do I move from Assistant Store Manager to Store Manager?

Show the times you ran the store alone, during leave or as acting manager, and the results from those periods. Name the departments you led and the managers you trained.

Do I need to address selection criteria for a retail role?

Rarely in private retail. Write a short cover letter that matches the advert's key requirements, and keep the CV's bullets as the evidence.

How do I tailor my CV to a different grocery operator?

Mirror the operator's format and priorities in the summary, such as fresh, online or labour efficiency, and move the matching results up. Paste the advert into Resume Master and it rewrites the CV against it in about two minutes.

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