[Your Name]
[Business Analyst, IT Business Analyst or Senior Business Analyst] · [Domain, e.g. claims, lending, supply chain] · [Agile, process improvement or data focus]
[City, State] · [email@example.com] · [(555) 555-0100] · [LinkedIn or portfolio URL]
Summary
[Business analyst with N years in (domain), working between (business teams) and (IT or vendors). Led analysis for (system or process) that (outcome with a number). Strongest at (elicitation, process redesign, UAT, data analysis).]
Skills
- Domain: [The business you know in its own terms: e.g. policy administration, claims, payments, order-to-cash, EHR workflows]
- Analysis: [Requirements elicitation, user stories and acceptance criteria, BPMN process mapping, gap analysis, UAT, data mapping]
- Tools: [Jira, Confluence, Visio or Lucidchart, SQL, Excel, Power BI or Tableau, the platform you configured: e.g. Salesforce]
Experience
[Business Analyst], [Company], [Department or program]
[City, State or Remote] · [Mon YYYY] – [Present]
- [Elicited requirements from (N stakeholders or departments) for (system or change); wrote (N user stories, a BRD, a specification) that (developers built from, vendor delivered against)]
- [Mapped (process) as is and to be, removing (steps, handoffs, approvals) and cutting (cycle time, errors, cost) from (A) to (B)]
- [Led UAT for (release) with (N testers), logging (N defects) before go-live; post-launch (incidents, rework) (result)]
- [Analyzed (data source) in (SQL or Excel) to answer (business question), which led to (decision)]
[Previous title], [Company]
[City, State] · [Mon YYYY] – [Mon YYYY]
- [Documented (process or procedure) for (team), reducing (training time, rework, questions)]
- [Resolved (a conflict between groups) on (requirement), reaching (agreed scope or decision)]
- [Analysis done in a non-BA role: (reports built, requests gathered, tools tested)]
Selected Deliverables
[Requirements: (N) user stories with acceptance criteria for (system), (Mon YYYY)]
[Process models: (N) BPMN maps covering (process) across (N teams)]
[Data or reporting: (data mapping, dashboard, analysis) used by (audience) for (decision)]
Education
[Degree in (business, information systems or field)], [University], [YYYY]
[ECBA, CCBA, CBAP or PMI-PBA if held], [IIBA or PMI], [YYYY]